Shipping policy

Processing times: All orders will be processed in 5-7 business days. However, we do pride ourselves on fast and efficient service.

Shipping time: shipping times vary by destination and carrier. Estimated delivery times are provided at checkout in our determined by the shipping service selected.

Shipping Delays: Shipments may be delayed by the carrier due to weather, customs, holidays, or other unforeseen circumstances. Krystelle Lee Cosmetics is not responsible for car delays. The order has been shipped.

Worldwide Shipping: We offer worldwide shipping to most countries. Available shipping options are shown at checkout based on your location.

International customs and import fees: International orders may be subject to custom duties, Import taxes, VAT/GST, brokerage fees, or other charges imposed by the destination country or carrier. These fees are not included in your order total or shipping charge and are not collected by Krystelle Lee Cosmetics.

Refused international deliveries: If you refuse delivery due to unpaid customs or import fees, any shipping or carrier fees charged to Krystelle Lee Cosmetics, maybe deducted from your refund

Have questions? Contact us at support@krystelleleecosmetics.com